Terms of Service

NORDISCOVERY — Nordic Simplicity. Timeless Elegance.

Last updated: 20 October 2026

1. Overview

Welcome to NORDISCOVERY.

NORDISCOVERY is a Finland-based online jewelry store offering carefully selected minimalist jewelry and accessories inspired by Nordic simplicity and timeless design.

These Terms of Service govern your use of our website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms, subject to your mandatory rights under applicable consumer protection laws.

Our online store is powered by Shopify.

2. Business Information

Store name: NORDISCOVERY

Business operator: Ramin Shafie

Business type: Individual Entrepreneur

Business ID (Y-tunnus): 3564141-4

Business address: Oksakarhinmäki 4 C 6, 02340 Espoo, Finland

Customer support email: support@nordiscovery.com

Telephone: +358 41 741 6565

Website: https://www.nordiscovery.com

NORDISCOVERY is the seller responsible for orders placed through this website, regardless of which fulfillment partner ships the products.

3. Products and Availability

We aim to provide accurate descriptions, photographs, specifications, and pricing for all products.

Product colors and appearance may vary slightly depending on screen settings and lighting.

We reserve the right to update product descriptions, availability, and prices before an order is accepted.

If a product becomes unavailable after an order has been placed, we will contact you and offer an appropriate solution, including a refund where required by law.

We do not guarantee that every product displayed on our website will remain continuously available.

4. Orders and Contract Formation

By placing an order, you submit an offer to purchase the selected products.

The sales contract is formed when we accept your order. The point of acceptance will be determined by the information provided during checkout and in our order communications, in accordance with applicable law.

An automated order confirmation acknowledges receipt of your order and provides a record of the transaction.

The total price, including applicable taxes, delivery charges and other mandatory costs, will be displayed before you confirm your purchase.

We may decline or cancel an order for legitimate reasons, such as product unavailability, suspected fraud or an obvious pricing error, subject to applicable consumer protection laws.

If we cannot fulfill an order for which payment has already been collected, we will issue the appropriate refund without undue delay.

5. Pricing and Payment

All prices are displayed in the currency indicated on our website.

Applicable taxes, shipping costs and other mandatory charges will be disclosed before checkout.

Payments are processed through the payment methods available at checkout.

We do not directly store complete payment card details.

We may change prices for future purchases without affecting orders already accepted.

Any applicable VAT treatment will be reflected in the prices and checkout information in accordance with the relevant tax requirements.

6. Shipping and Delivery

We deliver products to the destinations available during checkout.

Orders may be fulfilled by third-party suppliers or logistics partners, including partners located outside Finland.

Estimated delivery times, shipping methods and applicable charges will be provided before purchase.

Delivery estimates may include supplier processing time and transportation time.

If an agreed delivery deadline cannot be met, we will inform you and provide the remedies required under applicable consumer protection law.

Unless otherwise agreed, statutory delivery requirements continue to apply.

For more information, please refer to our Shipping & Delivery Policy.

7. Returns, Withdrawals and Refunds

Consumers generally have a statutory right to withdraw from most online purchases within 14 days of receiving the goods, subject to applicable legal exceptions.

To exercise this right, customers must notify us of their decision to withdraw within the applicable withdrawal period.

Where legally permitted and properly disclosed before purchase, customers may be responsible for the direct cost of returning goods following a change-of-mind withdrawal.

Refunds and return procedures will be handled in accordance with applicable consumer protection law.

Products that are defective or do not conform to the sales contract are covered by mandatory consumer protection rights.

For further information, including return instructions and any applicable exceptions, please refer to our Returns & Refunds Policy.

Nothing in these Terms limits or excludes your statutory consumer rights.

8. Product Information, Use and Care

Customers should follow the product care instructions provided with their jewelry.

Product materials, sizes, finishes and other relevant characteristics will be described on individual product pages.

Jewelry should be handled and maintained in accordance with its materials and product specifications.

We are not responsible for damage caused solely by misuse, improper handling or failure to follow reasonable care instructions, to the extent permitted by applicable law.

This provision does not limit your statutory rights relating to defective or non-conforming products.

9. Intellectual Property

The NORDISCOVERY name, original website content, branding and other materials owned by us are protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially exploit our protected materials without permission, except where permitted by law.

Third-party trademarks, photographs and other protected materials remain the property of their respective owners.

10. Website Use

You agree not to use our website for unlawful activities, fraudulent transactions or attempts to interfere with its security or functionality.

We may take reasonable and proportionate measures to prevent misuse of the website, subject to applicable law.

11. Third-Party Services and Fulfillment

Our website uses Shopify and may integrate third-party payment, fulfillment, shipping, analytics and customer service providers.

These providers may operate under their own applicable terms and privacy policies.

NORDISCOVERY remains responsible for its obligations as the seller, including applicable consumer rights, even when orders are fulfilled by third-party suppliers.

12. Privacy and Personal Data

We process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

Please refer to our Privacy Policy for information about how personal data is collected, used, stored, shared and protected, as well as your rights regarding your personal information.

13. Liability

We are responsible for fulfilling our legal and contractual obligations.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including mandatory consumer protection rights.

Any limitations of liability apply only to the extent permitted by applicable law.

14. Complaints and Dispute Resolution

If you have a complaint about an order or our services, please contact us at support@nordiscovery.com so we can attempt to resolve the issue.

Consumers in Finland may seek assistance from Finnish Consumer Advisory Services (Kuluttajaneuvonta).

Where applicable, unresolved consumer disputes may be submitted to the Finnish Consumer Disputes Board (Kuluttajariitalautakunta).

Nothing in these Terms restricts a consumer's right to pursue remedies before a competent court or another legally available dispute resolution body.

15. Governing Law

These Terms are governed by Finnish law.

However, consumers residing in other countries retain the protection of mandatory consumer laws applicable to them under relevant EU and international rules.

16. Changes to These Terms

We may update these Terms to reflect changes in our operations, services or applicable legal requirements.

Updated Terms will be published on our website, together with the date of the latest revision.

Changes will not retroactively remove rights arising from orders already accepted.

17. Contact Us

For questions about these Terms or your purchases, please contact:

NORDISCOVERY

Business operator: Ramin Shafie

Business ID (Y-tunnus): 3564141-4

Email: support@nordiscovery.com

Phone: +358 41 741 6565

Address: Oksakarhinmäki 4 C 6, 02340 Espoo, Finland

Website: https://www.nordiscovery.com